These Terms & Conditions govern your use of our website and the purchase of our packaging products. By engaging with Eco Packaging, you agree to abide by these terms.
1. Orders & Payments
- All orders must be placed in writing via email or through our website.
- Custom packaging orders require advance payment as per the agreed terms.
- Prices are subject to change based on raw material costs and market conditions.
2. Manufacturing & Customization
- We manufacture 3-ply, 5-ply, 7-ply, and 9-ply corrugated boxes, sheets, and
2-ply rolls.
- Custom printing is available in 1-color, 2-color, and 4-color (CMYK) printing options.
- Once custom designs are approved, changes cannot be made post-production.
3. Shipping & Delivery
- Delivery timelines vary based on order size and location.
- We are not responsible for delays caused by unforeseen circumstances (weather, transport strikes, etc.).
- Customers must inspect goods upon delivery and report defects within 48 hours.
4. Cancellations & Returns
- Orders cannot be canceled once production has started.
- Returns are only accepted for defective or incorrect products, subject to verification.
5. Liability & Indemnification
- Eco Packaging is not liable for any indirect losses or damages resulting from the use of our products.
- Customers are responsible for ensuring the suitability of the packaging for their products.
6. Governing Law & Jurisdiction
These terms are governed by Indian law, and any disputes will be subject to the jurisdiction of the courts in your location.
For inquiries regarding these terms, contact us at ecopackaging.surat@gmail.com